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Frequently asked questions and answers for Suncorp Bank

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Fact-checked by Olesya Krasavtseva

Content Editor at Prostobank Consulting

Updated: 01.09.2026

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Official Bank Information

Suncorp Bank

Support: 13 11 55

SWIFT Code: METWAU4B

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Bank's Services and Products

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Personal Banking

Personal savings accounts

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Bonus interest is earned only for calendar months when the net balance increases by at least $200, excluding interest.You can make no more than one withdrawal during the month and still qualify for bonus interest.Interest is calculated daily and paid at the end of the calendar month.Rates are variable and effective from 26 March 2026, subject to change without notice.Account can be opened online, in Internet Banking, or in the Suncorp Bank App.

Personal transaction accounts

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Earn cashback through Feel Good Rewards when making eligible purchases with a Suncorp Bank Visa Debit card.Ability to open up to 9 SubAccounts for budgeting and savings goals.Interest rate is 0.01% p.a. on both main and subaccounts.SubAccounts allow bill payments via BPAY or direct debit.Account can be opened online with digital ID verification.

Loans & Mortgages

Personal Home Loans

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Fixed terms available for 1, 2, 3, or 5 yearsMinimum loan size of $150,000 for Home Package Plus discounted ratesMaximum LVR of 80% for advertised fixed ratesRepayment type: Principal and InterestFrequency options: Choice of monthly, weekly, or fortnightly repaymentsPostfixed period: Loan reverts to standard variable rate or can be refixed

Business Solutions

Business accounts

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Electronic Transfers Only: No cash, notes, or cheques can be deposited or withdrawnLiquidity: Funds are available atcallInterest Calculation: Rates are negotiated based on deposit amount, relationship, and official market ratesOperating Hours: Transactions subject to specific currency/country closeoff timesAccess: All transactions must be managed through Treasury Representatives

Business car loans

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Finance Lease Eligibility: Available only to existing Suncorp Bank customersFinancing Limit: Option for 100% financing (no capital outlay)Ownership: Immediate ownership for Chattel Mortgage; Bank ownership for Finance Lease until residual is paidRepayment Flexibility: Monthly, yearly, or seasonal options (in advance or arrears)Tax Benefits: Potential to claim interest, rental payments, and depreciation

Business loans

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Available for new eligible business loan applications from $20,000 to $5,000,000.Applicants must provide up to two consecutive years of financial information.Security is required, such as residential, commercial, or industrial property, or a combination of these.Variable loans offer an optional offset facility and cashback access to extra money paid into the loan.Loan terms are available up to 30 years.Repayments can be weekly, fortnightly, or monthly.Residential security pricing assumes LVR up to 80%; commercial security pricing can attract an additional margin.

Business savings

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Fixed Returns: The interest rate is locked for the duration of the chosen termTerm Options: Flexible periods ranging from 1 month to 5 yearsNegotiated Rates: Available for investments exceeding $2,000,000 via branch or representativeEarly Withdrawal: An interest adjustment will apply if funds are accessed before maturityBalance Limits: Standard rates apply for deposits between $5,000 and $2,000,000

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