Frequently asked questions and answers for BankVic

See the online banking, salary card, transfer time

Olesya Krasavtseva
Fact-checked by Olesya Krasavtseva
Content Editor at Prostobank Consulting Prostobank Consulting Logo
Updated: 01.09.2026
Table of Contents

BankVic: online banking offer

Discover the Vic banking

Discover the salary packaging card from BankVic

Discover the BankVic salary packaging card

What is BankVic PayID?

Find out what BankVic is

Discover the transfer time from Commonwealth to BankVic

See the Commonwealth to BankVic transfer time

BankVic: mobile banking

Discover the BankVic mobile app

BankVic: opening hours

See the Bank Vic opening hours

Where do I find my BankVic member number?

Discover how a customer can find his BankVic member number

BankVic insurance offers

Discover what types of insurance BankVic proposes

Discover the BankVic calculators

Discover where a customer can find BankVic calculators

 

More about bank: 

BankVic is an Australian member-owned mutual bank. It was founded as the Police Association Credit Co Operative, commonly known as Police Credit or Police Credit Co-Op, by police officers in 1974 as a credit union. On 1 June 2013, Police Credit became BankVic. It now serves police and other emergency services employees, people in the health industry and other public servants, as well as their families and friends.

The bank is wholly owned by its members, who are all equal shareholders. As a co-operative, it is not focused on profits or paying dividends to shareholders. All profits from the bank's products and services are reinvested into the organisation for members to directly benefit. Their key responsibility is to help members achieve a more secure financial future.

Official Bank Information

BankVic

Support: 13 63 73

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Bank's Services and Products

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Personal Banking

Personal savings accounts

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Applicant must receive an Australian government pension from Centrelink or the Department of Veterans' Affairs (DVA)Features a tiered variable interest rate structure: 4.10% p.a. on the portion of the balance up to $51,800, and 4.40% p.a. on the portion of the balance above $51,800Interest is calculated using the part balance method, meaning different rates apply to each respective tierInterest is calculated daily and paid twice a year on 30 June and 31 DecemberNo minimum ongoing balance or recurring monthly deposit rules are enforcedProvides full access to funds through both online banking and physical branch networks

Personal transaction accounts

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Requires eligibility for BankVic membership (primarily serving police, emergency services, and health sectors)Available for individuals aged 14 years or overNo minimum monthly balance or regular deposit rules are enforcedComes with a linked Visa debit card supporting contactless payments and digital wallets (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, and Fitbit Pay)Supports nearinstant transfers via Osko and PayID, alongside NPP, direct debits, and BPAYAn Authority to Operate can be appointed to oversee the account managementThis account does not pay credit interest and is unsuitable for wealth accumulation

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