BankVic Salary Packaging Card Guide

Maximize Your Income with BankVic Salary Packaging

Olesya Krasavtseva
Fact-checked by Olesya Krasavtseva
Content Editor at Prostobank Consulting Prostobank Consulting Logo
Updated: 01.09.2026
Table of Contents

For eligible police, emergency, and health sector workers in Victoria, BankVic Salary Packaging Card allows users to spend pre-tax income on approved expenses as part of a salary packaging arrangement. By allowing eligible users to spend pre-tax income on approved expenses such as groceries, fuel, and dining, the card may reduce taxable income under salary packaging arrangements.

Managing your salary packaging funds effectively requires seamless access to BankVic’s digital banking ecosystem. Tracking your balance is critical, especially leading up to the end of the Fringe Benefits Tax (FBT) year. This guide provides the essential steps to access your account, optimize your card usage, and resolve common digital banking hurdles.

Category Details
Card Type Visa Everyday / Meal Entertainment Card
Primary Benefit Access pre-tax salary packaging benefits for eligible expenses under an approved arrangement
FBT Year Deadline FBT year ends on March 31; unused balances may need to be managed according to scheme rules

Step-by-Step Guide to Managing Your Card Online

  • Navigate to the official BankVic homepage.
  • Click the “Log in” button (typically located in the top-right corner).
  • Enter your BankVic Member Number and your secure alphanumeric password.
  • Complete the login process by entering the One Time Password (OTP) sent to your registered mobile phone.
  • Once logged in, navigate to the Accounts tab to view your Salary Packaging Card balance and transaction history (if linked to your account).
  • To access statements, select eStatements from the main menu and download your salary packaging transaction records as a PDF.

Efficiency Hack for Everyday Spending

Pro-Tip: If supported, you may be able to add your Salary Packaging Card to Apple Wallet or Google Wallet after activation. Not only does this let you safely leave the physical card at home, but the digital wallet interface provides real-time push notifications after every purchase, helping you meticulously track your pre-tax spending without constantly logging into the banking portal.

Troubleshooting Common Access Issues

  • MFA Delays: If your SMS verification code fails to arrive when logging into Internet Banking, check if your phone is filtering messages from unknown automated numbers. If you are travelling overseas, you must contact BankVic prior to departure to arrange an alternative authentication method via email or a VIP token.
  • Browser Errors: Financial portals use strict session cookies to protect your salary data. If your account page fails to load or loops back to the login screen, clear your browser cache, disable ad-blockers for the BankVic domain, and open a fresh incognito window.
  • Locked ID: If you enter an incorrect password or OTP too many times, your digital access will be locked to prevent fraud. You cannot unlock a salary packaging account digitally; you must call the BankVic contact centre directly on 13 63 73 during business hours to verify your identity.

Frequently Asked Questions

Where can I use my BankVic Salary Packaging Card?

Your card operates on the Visa network, meaning it can be used anywhere Visa is accepted, both in-store and online, for eligible everyday living expenses.

What happens to my balance at the end of the FBT year?

The Fringe Benefits Tax (FBT) year ends on March 31st. It is crucial to reduce your salary packaging card balance to zero before this date, as unspent funds may be subject to taxation or returned to your employer to be taxed as standard income.

Can I withdraw cash from my salary packaging card?

No. Under Australian Taxation Office (ATO) regulations for salary packaging, you cannot withdraw cash from an ATM, get cash out at a supermarket checkout, or transfer funds directly to another standard bank account.

Official Bank Information

BankVic

Support: 13 63 73

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Applicant must receive an Australian government pension from Centrelink or the Department of Veterans' Affairs (DVA)Features a tiered variable interest rate structure: 4.10% p.a. on the portion of the balance up to $51,800, and 4.40% p.a. on the portion of the balance above $51,800Interest is calculated using the part balance method, meaning different rates apply to each respective tierInterest is calculated daily and paid twice a year on 30 June and 31 DecemberNo minimum ongoing balance or recurring monthly deposit rules are enforcedProvides full access to funds through both online banking and physical branch networks

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Requires eligibility for BankVic membership (primarily serving police, emergency services, and health sectors)Available for individuals aged 14 years or overNo minimum monthly balance or regular deposit rules are enforcedComes with a linked Visa debit card supporting contactless payments and digital wallets (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, and Fitbit Pay)Supports nearinstant transfers via Osko and PayID, alongside NPP, direct debits, and BPAYAn Authority to Operate can be appointed to oversee the account managementThis account does not pay credit interest and is unsuitable for wealth accumulation

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