Commonwealth Bank has had a branch in Hong Kong since 1986, providing banking services to multinationals from Australia and New Zealand with business in Asia.
The branch doesn't provide services to personal clients, so if you have questions about retail banking, you should call 24/7 at 800-962-988.
The address of the Commonwealth Bank branch in Hong Kong is Suite 1401, One Exchange Square, 8 Connaught Place, Central, the contact phone number: is +852-284-475-00.
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Understanding Bank Services in Hong Kong
If you are searching for Commonwealth Bank (CommBank) retail branches in Hong Kong to handle everyday banking, it is important to note that the bank does not operate retail branches for individual consumers in this region. The Commonwealth Bank presence in Hong Kong is an institutional branch, established specifically to provide wholesale financial services to corporate and institutional clients. Consequently, this office does not provide over-the-counter banking facilities, such as opening personal accounts or resolving credit card issues.
If you are an existing Commonwealth Bank retail customer visiting or living in Hong Kong, you should continue to manage your accounts through digital banking channels like the CommBank app or NetBank. For urgent assistance with cards, accounts, or remittances, you can contact the bank's international support line, which is available to help with transactional enquiries that cannot be resolved via digital banking. Directing your queries to the appropriate digital or telephone channel is the most effective way to receive timely support.
Key Banking Contact Information
| Category | Details |
|---|---|
| Methods | CommBank App, NetBank (Online), International Phone Support |
| Processing Time | Digital services available 24/7 |
| Eligibility | Existing personal account holders |
| Key Requirements | Client number, secure password, registered contact device |
Commonwealth Bank has had a branch in Hong Kong since 1986, providing banking services to multinationals from Australia and New Zealand with business in Asia.
The branch doesn't provide services to personal clients, so if you have questions about retail banking, you should call 24/7 at 800-962-988.
The address of the Commonwealth Bank branch in Hong Kong is Suite 1401, One Exchange Square, 8 Connaught Place, Central, the contact phone number: is +852-284-475-00.
Frequently Asked Questions
Can I visit the Commonwealth Bank Hong Kong office to open an account?
No, the Commonwealth Bank branch in Hong Kong is an institutional office and does not provide retail banking services, including opening personal accounts or handling card issues. A real-world scenario is a traveler visiting the Central office looking for retail assistance, only to be redirected to the international phone support line. One limitation is that the Hong Kong office lacks the systems to view or manage personal retail accounts. Your next step is to use the CommBank app or call the international support number provided on the official website.
What is the CBA OSKO offer in Australia?
Osko is not an "offer," a promotion, or a service you need to sign up for; it is the brand name for the payment infrastructure (the New Payments Platform) that enables fast, near real-time transfers between Australian bank accounts, 24/7. It is standard technology integrated into your CommBank account. There is no Osko offer to "get" or claim—it is simply how the banking system processes fast domestic payments. It operates independently of international branch locations and services.
