Identify the Problem
Determine the exact issue in the ANZ mobile app, such as login failures, transaction errors, or notification problems.
Document Details
- Error messages or screenshots
- Device type and operating system
- Date and time of the problem
Check for Known Issues
Visit ANZ Support to see if there are any known app issues or updates.
Contact ANZ Support
- Use the secure messaging feature in the ANZ App
- Call ANZ Customer Support at 13 33 50
Provide Full Information
Give the support team all relevant details to help resolve the issue efficiently.
Follow Up
Keep a record of your report and monitor your account for updates from ANZ.