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ANZ’s Mobile App Troubleshooting Tips

Guide to fixing common ANZ mobile app problems quickly

Video Guide

Useful video Play

Update the App

Ensure your ANZ mobile app is updated to the latest version via the App Store or Google Play to avoid compatibility issues.

Check Internet Connection

Use a stable Wi-Fi or mobile network connection. Slow or unstable networks can cause app malfunctions.

Clear Cache and Restart

Clear the app cache and restart your device. This can resolve temporary glitches affecting performance.

Verify Device Settings

Ensure your device date and time are correct, and that permissions like notifications and location are enabled if required.

Contact Support if Needed

If the problem persists, contact ANZ Customer Support via the App or phone for assistance.

Regular Maintenance

Regularly check for app updates and maintain device software to minimize technical issues.

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