Managing multiple ANZ user profiles allows you to access and control several accounts or user identities securely under one banking relationship. This guide explains how to set up, update, and manage multiple profiles effectively.
Accessing User Profiles
You can manage profiles through ANZ Internet Banking or the ANZ App:
- Log in to ANZ Internet Banking or open the ANZ App.
- Navigate to Profile & Settings > User Profiles.
- Select the profile you want to manage or add a new profile.
Adding a New User Profile
Follow these steps to add a new profile:
- Click Add Profile and enter required user details.
- Set permissions and access levels for the new user.
- Confirm and save the profile to enable access.
Managing Existing Profiles
You can update or remove existing profiles:
- Update contact information or login credentials for a user.
- Change access permissions or limits as needed.
- Remove inactive profiles securely to maintain account safety.
Security Considerations
- Ensure each profile has a unique login and secure password.
- Enable two-factor authentication for added protection.
- Regularly review all profiles to detect unauthorized access.
Contacting ANZ for Assistance
If you need help managing multiple profiles:
- Phone: 13 13 14 (available 24/7)
- Website: ANZ Support Centre
- Visit your local branch for in-person guidance
Frequently Asked Questions (FAQ)
- Can multiple users access the same profile?
- No, each user should have a separate profile with individual login credentials.
- How many profiles can I create?
- You can create multiple profiles depending on your account type and permissions.
- Can I assign different access levels for each profile?
- Yes, access can be set as full, limited, or view-only per profile.
- Is it safe to manage multiple profiles online?
- Yes, ANZ uses secure encryption and two-factor authentication for safety.
- What should I do if a profile is compromised?
- Immediately contact ANZ Customer Service at 13 13 14 to secure your account.