How to Update Your ANZ Email Address Online

Updating your email address with ANZ ensures you receive account notifications, statements, and important communications without interruption.

Accessing Email Preferences

You can update your email address via ANZ Internet Banking or the ANZ App:

1. Log in to ANZ Internet Banking or open the ANZ App.
2. Go to Profile & Settings > Contact Information.
3. Select Email Address to update your details.

Updating Your Email Online

Follow these steps to update your email address:

1. Enter your new email address.
2. Confirm the email by re-entering it.
3. Save the changes to update your account records.

Verification and Confirmation

• ANZ may send a verification email to the new address.
• Click the verification link to confirm the update.
• Your new email will now receive all notifications and statements.

Updating via Phone or Branch

If you prefer offline assistance:

• Call ANZ Customer Service at 13 13 14
• Visit your local ANZ branch to update your email in person

Contacting ANZ for Assistance

For any questions or support when updating your email:

• Phone: 13 13 14
• Website: ANZ Support Centre
• Visit a branch for in-person assistance

Frequently Asked Questions (FAQ)

Can I update my email address for multiple accounts at once?

Yes, updating your email updates it across all linked ANZ accounts.

Is it safe to update my email online?

Yes, ANZ Internet Banking uses secure encryption to protect your information.

What if I do not receive a verification email?

Check your spam folder or contact ANZ Customer Service for assistance.

Can I revert to my old email if needed?

Yes, you can update the email address again following the same process.

How quickly will the new email be active?

Once verified, the new email is active immediately for all communications.