Managing your marketing contact preferences with ANZ ensures you receive only the promotional information you want. This guide explains how to update your preferences easily online or via ANZ support.
Accessing Marketing Preferences
You can update your contact preferences through ANZ Internet Banking or the ANZ App:
- Log in to ANZ Internet Banking or the ANZ App.
- Navigate to Profile & Settings > Marketing Preferences.
- Select the accounts or products for which you want to update preferences.
Updating Preferences Online
Follow these steps to update your preferences:
- Choose how you want to receive marketing communications (email, SMS, post, or phone).
- Enable or disable specific types of promotions or offers.
- Save changes to apply your new preferences.
Updating via Phone or Branch
If you prefer offline methods:
- Call ANZ Customer Service at 13 13 14
- Visit your nearest ANZ branch to update marketing preferences in person
Important Considerations
- Changes apply to all future marketing communications
- You can modify preferences anytime to suit your needs
- Ensure your contact details are current to receive chosen communications
Contacting ANZ for Assistance
If you need help managing marketing preferences:
- Phone: 13 13 14
- Website: ANZ Support Centre
- Visit a branch for personalized support
Frequently Asked Questions (FAQ)
- Can I choose to receive only specific types of marketing?
- Yes, ANZ allows you to select the types of promotions you wish to receive.
- How quickly do my updates take effect?
- Changes typically take effect immediately after saving your preferences.
- Can I update preferences for multiple accounts at once?
- Yes, you can manage preferences across all linked accounts through Internet Banking.
- Is it safe to update preferences online?
- Yes, ANZ uses secure encryption to protect your information.
- Can I stop all marketing communications?
- Yes, you can opt out entirely while still receiving essential account notifications.