Yes, NAB offers complimentary international travel insurance with certain eligible cards. This insurance provides coverage for various travel-related incidents, such as trip cancellation, flight delays, lost luggage, and additional expenses. To qualify, you must meet specific eligibility criteria, including using your eligible NAB card to pay for the majority of your prepaid travel expenses.
Eligible NAB Cards for Complimentary Travel Insurance
The following NAB cards include complimentary international travel insurance:
- NAB Qantas Rewards Signature Card
- NAB Qantas Rewards Premium Card
- NAB Rewards Signature Card
- NAB Rewards Platinum Card
- NAB Platinum Visa Debit Card
Please note that some off-sale cards, such as the NAB Low Fee Platinum Card and NAB Premium Card, will no longer offer complimentary international and domestic travel insurance, as well as rental vehicle excess insurance, effective from 15 May 2026. For these cards, the period of cover for international travel insurance will be reduced to 30 consecutive days. It's essential to review the specific terms and conditions associated with your card to understand the coverage details.
How to Make a Claim
If you need to make a claim under your complimentary international travel insurance, you can do so online through Allianz Global Assistance's claims portal. For claims related to other types of cover, including domestic travel insurance, please contact NAB's insurance team via email or phone.
Important Considerations
- Ensure that you meet all eligibility requirements, such as using your eligible NAB card to pay for the majority of your prepaid travel expenses.
- Review the full list of benefits, terms, conditions, exclusions, limits, applicable sub-limits, and excesses in the NAB Card Insurance Policy Information Booklet effective 1 July 2025.
- Be aware of upcoming changes to complimentary insurances, including the removal of international and domestic travel insurances and rental vehicle excess insurance for certain NAB cards, effective from 15 May 2026.
For more detailed information or assistance, please contact NAB at 13 22 65 or visit a NAB branch near you.
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