CommBank proposes a customer use a 24/7 chatbot Ceba to get answers to a wide range of financial questions.
You can use Ceba in the NetBank or the mobile app, for this:
- in online banking:
- log in to the app
- press the Commonwealth online chat Ceba on the upper right corner of the screen
- in the mobile app:
- sign in to the app
- tap the Commonwealth live chat Ceba on the upper right corner of the monitor
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