Contacting Commonwealth Bank
To speak with Commonwealth Bank about your accounts, services, or banking products, call 13 22 21 if you're in Australia.
This line is open every day from 8 AM to 8 PM.
If you're calling from overseas, dial +61 2 9999 3283 during the same hours.
24/7 Emergency Assistance
In an emergency—like a lost card, fraud alert, or financial difficulty—you can call 1800 314 695 at any time.
This line is open 24/7, all year round.
You can also use the CommBank app for secure, round-the-clock chat support.
Support for Everyone
CommBank offers dedicated lines for business banking, loans, and accessibility support.
Customers with hearing or speech difficulties can connect via the National Relay Service.
And remember—the app chat is always available, even after hours.
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