Is Bendigo Bank down? What should I do?

Encountering issues with the Bendigo Bank app or online banking can be frustrating. If you're experiencing difficulties accessing your accounts or performing transactions, here's a step-by-step guide to help you resolve the issue.

Step 1: Check Your Internet Connection

Ensure that your device is connected to the internet. Try accessing other websites or apps to confirm that your connection is stable. If other services are also not working, the issue may be with your internet provider.

Step 2: Verify Browser Compatibility

If you're using e-banking through a web browser, ensure that you're using a supported browser. Bendigo Bank recommends using the latest versions of Chrome, Firefox, Safari, or Edge for optimal performance. If you're experiencing issues, try switching to a different browser or clearing your browser's cache and cookies.

Step 3: Check for Scheduled Maintenance

Occasionally, Bendigo Bank conducts scheduled maintenance that may temporarily affect the availability of online services. You can check the Maintenance page on their website for any updates regarding system outages or maintenance schedules.

Step 4: Update the Bendigo Bank App

If you're using the Bendigo Bank app, ensure that it's updated to the latest version. Outdated versions may have compatibility issues or bugs. Visit the App Store or Google Play Store to check for updates and install the latest version.

Step 5: Contact Bendigo Bank Support

If the issue persists after following the above steps, contact Bendigo Bank's support team for assistance. You can reach them at 1300 236 344 or visit the Contact Us page on their website for more options. They can provide information on whether the issue is widespread and offer guidance on resolving it.

By following these steps, you can troubleshoot and resolve most issues with Bendigo Bank's online services. If you continue to experience problems, don't hesitate to reach out to their support team for further assistance.