Introduction to Directshares
The Bank of Melbourne Directshares online broking account, powered by a third-party trading platform provider, offers an intuitive and seamless way to take control of your wealth creation strategies. Whether you are a beginner looking to invest in local ETFs or an experienced professional seeking access to international markets, the platform provides direct integration with your eligible Bank of Melbourne transaction accounts for smooth settlements.
With highly competitive brokerage rates starting at just $19.95, users can access Australian and international shares, options, warrants, and mFunds all from a single unified dashboard. Available across the Directshares Standard and Pro desktop platforms, as well as dedicated iOS and Android mobile apps, this service empowers you to confidently execute trades, monitor live charts, and track your portfolio on the go.
Directshares Key Features
| Category | Details |
|---|---|
| Brokerage Fees | Brokerage fees start from approximately $19.95 per trade (depending on trade size and market). |
| Available Markets | Access to multiple international markets including the US, UK, Japan and others |
| Investment Products | Shares, ETFs, Options, Warrants, and mFunds |
| Platform Access | Directshares Standard, Directshares Pro, and Mobile App |
| Account Integration | Directly settles to eligible Bank of Melbourne transaction accounts |
How to Access Your Trading Account: Step-by-Step
- Step 1: Navigate to the official Bank of Melbourne homepage and click the Logon button, selecting the Directshares portal from the dropdown menu.
- Step 2: Enter your registered Directshares CustomerID and secure Password in the designated fields.
- Step 3: Complete the Multi Factor Authentication (MFA) prompt. Enter the one-time security code sent to your registered mobile device to verify your identity.
- Step 4: Once successfully logged into the dashboard, hover over the Account menu to view your Available Balance, or click on an Order Ticket to instantly buy or sell shares.
Pro-Tip: To maximize your trading speed, enable the "Remember Me" checkbox on your personal device during the web login. For even faster access on the go, download the Directshares Mobile App and activate biometric authentication (Face ID or Fingerprint). This allows you to bypass typing your password and instantly execute time-sensitive trades safely.
Troubleshooting Common Platform Pain Points
- MFA Delivery Delays: If your Multi Factor Authentication SMS code isn't arriving, ensure your mobile device has active cellular reception rather than just Wi-Fi. If it still fails, click the Resend Code link or verify that your current phone number is correctly updated within your main Bank of Melbourne banking app.
- Blank Charts or Browser Errors: If you click the charts icon and nothing loads, your browser is likely blocking the window. Navigate to your browser settings (Chrome, Safari, or Firefox) and select Allow Pop-ups for the Directshares domain. Clearing your browser cache can also resolve sluggish performance.
- Locked ID or Forgotten Login: Entering the wrong password multiple times will lock your account for security purposes. If you are locked out or simply cannot remember your details, click the Forgotten Password link on the login portal, or immediately call the contact the customer support team.
Frequently Asked Questions
Do I need a specific bank account to use the Directshares platform?
Yes. To open and use a Directshares account, you must hold an eligible Bank of Melbourne, St. George, or BankSA transaction account that permits direct debits. Standard savings accounts and term deposits are not eligible for trade settlement.
What are the brokerage fees for Australian share trading?
Brokerage fees are tiered and may vary based on trade value and market conditions. For example, your first trade of the month under $5,000 costs $19.95. If your first trade is between $5,001 and $10,000, the fee is $24.95. For very large volume trades exceeding $28,000, you will be charged 0.11% of the total trade value.
Can I trade international shares using this same account?
Absolutely. You can use your single Directshares account to access both domestic shares and 11 major international markets. There is no minimum order size required for international shares, and all global trades are executed securely through Morgan Stanley.
