Home / All FAQs / Bank of Melbourne: discharge authority

Where do I get the Bank of Melbourne discharge form?

See where to find the Bank of Melbourne discharge form

Video Guide

Useful video Play

To discharge your mortgage with Bank of Melbourne—whether you're selling your property, refinancing, or repaying your loan—you'll need to complete the appropriate discharge form. Below are the steps to obtain and submit the necessary documentation.

How to Obtain the Bank of Melbourne Discharge Form

To request a full or partial discharge of your mortgage, you must complete the Request to Amend an Existing Security form. This form is available for download on the Bank of Melbourne's official website: https://www.bankofmelbourne.com.au/help/form-centre/home-loan-forms

Submitting the Discharge Form

Once you've completed the form, submit it according to your specific situation:

  • Full Discharge of Security: Email the completed form to [email protected] or fax it to 02 9055 1961. For assistance, call 1300 999 266 (available 8am–8pm, Monday–Friday).
  • Partial Discharge of Security: Email the completed form to [email protected] or call 1300 883 183 (available 8:30am–6:30pm, Monday–Friday) for guidance.
  • Substitution of Security: Email the completed form to [email protected] or call 1300 883 183 (available 8:30am–6:30pm, Monday–Friday) for assistance.

For property sales, include the Contract of Sale with your submission. For substitutions, provide a Title Search and Transfer of Ownership documents.

Contacting Bank of Melbourne

If you need further assistance or have questions about the discharge process, you can contact Bank of Melbourne's customer service:

  • Phone: 1300 999 266 (available 8am–8pm, Monday–Friday)
  • Email: [email protected]
  • Fax: 02 9055 1961

Ensure that you complete the form accurately and provide all required documentation to avoid delays in processing your request.

Read also:

 

More about Bank of Melbourne:

Contact information

List of branches

Bank details

Frequently asked questions and answers