Westpac (Australia) has a chat virtual assistant “Red” which will help you find out information about any banking products and services 24 hours, 7 days a week.
A client is able ti use “Red” whether in its Online banking or the Mobile application, for this:
1. Mobile App:
- Sign in to the Westpac MobileApp and click on the ‘Contact’
- On the 'Contact Us' page, press on the ‘Chat now’
2. Internet banking:
- Sign in to Westpac Live Internet Banking and use a 'Chat with us' in the lower right corner of the page
- Press on the 'Chat with us'
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