How do I make complaints in Westpac Bank?

Discover how customers of Westpac can make banking complaints


If you have any complaints about the service at the bank, you can apply in one of the following ways:

  • via telephone number 132-032 every day from 8 am – to 8 pm, or 24/7 +61 2 9155 7700 if you call from abroad
  • to post to 5265, Sydney NSW 2001 to the complaints department, or at the branch
  • via E-mail: [email protected]
  • online via the feedback form

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All Westpac Bank FAQ