How do I reset my password in NAB?

Forgot your NAB Internet Banking password? Here's how to reset it securely and regain access to your account.

Resetting Your NAB Internet Banking Password

If you've forgotten your NAB Internet Banking password, follow these steps to reset it:

1. Via the NAB App:
   1. Open the NAB app and tap "Login".
   2. Tap "Forgot your password?".
   3. Enter your NAB ID and tap "Next".
   4. Enter the security code sent via SMS.
   5. Enter and confirm your new password.
2. Through NAB Internet Banking:
   1. Go to the NAB Internet Banking login page.
   2. Click on "Forgot your NAB ID or password?".
   3. Select "Reset your password".
   4. Enter your NAB ID and Date of Birth, then click "Next".
   5. Enter the security code sent via SMS, your telephone banking password, or a temporary password provided by a NAB banker.
   6. Enter and confirm your new password.

Once your password is reset, you can log in to your NAB Internet Banking or the NAB app using your new credentials.

Important Notes

• Password Requirements: Ensure your new password meets NAB's security criteria, which typically include a combination of uppercase and lowercase letters, numbers, and special characters.
• Security Measures: If you encounter any issues during the reset process or suspect unauthorized activity, contact NAB's customer support immediately.
• Assistance: For further help, visit the NAB Help & Support page or call NAB's customer service.