Keeping your phone number updated with ANZ ensures you receive important notifications and account alerts. You can update your number securely online, via phone, or at a branch.
Updating Your Phone Number Online
Follow these steps to update your phone number using ANZ Internet Banking:
- Log in to ANZ Internet Banking.
- Go to Profile & Settings > Personal Details.
- Select Phone Number and enter your new contact number.
- Confirm the change and save your updates.
Updating Your Phone Number via the ANZ App
You can also update your phone number through the ANZ App:
- Open the ANZ App and log in.
- Tap Profile > Personal Details.
- Edit your phone number and save changes.
Updating by Phone or Branch
If you prefer, you can update your number directly with ANZ:
- Phone: 13 13 14 (available 24/7)
- Visit your nearest ANZ branch and request a phone number update
Important Considerations
- Ensure your number is active and able to receive calls and SMS.
- Keep your phone number consistent across all linked accounts.
- Double-check your new number to avoid missing notifications.
Contacting ANZ for Assistance
If you have any questions or encounter issues updating your phone number:
- Phone: 13 13 14
- Website: ANZ Support Centre
- Visit your local branch for personalized assistance
Frequently Asked Questions (FAQ)
- Can I update my phone number for multiple accounts at once?
- Yes, you can update your number and link it to all accounts associated with your login.
- How quickly does my new number take effect?
- Changes are usually effective immediately after confirmation in Internet Banking or the App.
- Is it secure to update my number online?
- Yes, ANZ Internet Banking and the App use secure encryption and two-factor authentication.
- What if I don’t have Internet Banking access?
- You can update your number by phone or by visiting an ANZ branch.
- Will I receive a confirmation of the change?
- Yes, ANZ typically sends a confirmation via email or SMS after updating your phone number.