Updating beneficiary details on your ANZ accounts ensures your funds are distributed according to your wishes. You can update beneficiaries online or by contacting ANZ directly.
Understanding Beneficiaries
A beneficiary is a person or entity you designate to receive funds in your account after your death. Regularly reviewing and updating your beneficiaries is important for accuracy.
Updating Beneficiaries via Internet Banking
To update beneficiary details online:
- Log in to ANZ Internet Banking.
- Select the account you want to update.
- Go to Profile & Settings > Beneficiaries.
- Edit the existing beneficiary or add a new one.
- Confirm and save your changes.
Updating Beneficiaries by Phone or Branch
If you prefer, you can update beneficiaries by contacting ANZ:
- Phone: 13 13 14 (available 24/7)
- Visit your local ANZ branch and request a beneficiary update form
Required Information
You may need to provide:
- Full name of the beneficiary
- Date of birth of the beneficiary
- Relationship to the account holder
- Percentage allocation if multiple beneficiaries are listed
Important Considerations
- Review beneficiaries regularly, especially after life events like marriage, divorce, or the birth of a child.
- Ensure details match official identification documents.
- Joint accounts may require consent from all account holders for changes.
Contacting ANZ for Assistance
If you need help updating beneficiary details:
- Phone: 13 13 14
- Website: ANZ Support Centre
- Visit your nearest branch for support
Frequently Asked Questions (FAQ)
- Can I update multiple beneficiaries?
- Yes, you can designate multiple beneficiaries and allocate percentages for each.
- Should I update beneficiaries after major life events?
- Yes, it is recommended to update beneficiaries after marriage, divorce, or having children.
- Is it safe to update beneficiaries online?
- Yes, ANZ Internet Banking is secure and uses encryption and two-factor authentication.
- How long does it take for updates to take effect?
- Changes are usually effective immediately but may take a few business days for verification in some cases.
- Do joint account updates require consent from all holders?
- Yes, most joint accounts require all account holders to approve beneficiary changes.