How do I close my NAB account?

Closing your NAB transaction or savings account is a straightforward process that can be completed online through the NAB app or Internet Banking. Before proceeding, ensure you've addressed the following:

• Withdraw all funds from the account.
• Cancel any recurring payments or direct debits linked to the account.
• Transfer any balances from associated savings accounts, such as NAB iSaver, to an eligible transaction account.
• Ensure the account is not overdrawn; any outstanding amounts must be cleared before closure.

Steps to Close Your NAB Account Online

To close your account using the NAB app or Internet Banking:

1. Log In: Access your account via the NAB app or Internet Banking.
2. Initiate a Conversation: Tap the Messaging icon in the top right corner (app) or bottom right corner (Internet Banking).
3. Request Closure: Type "Close account" and follow the prompts to connect with a NAB banker who will assist you in closing your account.

Alternative Methods

If you prefer to handle the closure in person or require further assistance, you can:

• Visit a Branch: Locate your nearest NAB branch and speak with a representative.
• Contact Customer Support: Call NAB on 13 22 65 (or +61 3 8641 9083 from overseas) for guidance on closing your account.

After successfully closing your account, remember to:

• Destroy any linked debit or credit cards by cutting through the chip, magnetic strip, and security code.
• Monitor your account for any final transactions or fees that may arise post-closure.

For more detailed information, refer to NAB's official guide on closing personal accounts: How to close a personal bank account online.