Understanding Bankwest Credit Limit Increases
Increasing your credit card limit can provide a helpful financial safety net for unexpected emergencies or give you the flexibility to make larger planned purchases. However, because a higher credit limit increases your overall debt liability, Bankwest requires all limit increase requests to undergo a formal credit assessment to ensure you can comfortably manage the new repayments.
Unlike decreasing your limit—which can be done instantly online—applying for a limit increase requires a formal lending assessment based on your current financial situation. You will need to provide up-to-date information about your income, daily living expenses, assets, and liabilities. Below is a comprehensive guide to navigating the Bankwest credit limit increase process securely and efficiently.
| Category | Details |
|---|---|
| Mobile App | Apply directly for a limit increase under the Cards settings |
| Online Banking | Currently only supports credit limit decreases |
| Phone Support | Call 13 17 19 to apply or discuss your lending eligibility |
| Approval Time | Varies; subject to a full credit check and financial review |
Step-by-Step Guide: How to Apply via the App
Bankwest has streamlined the limit increase application process through their mobile application. Follow this exact sequence to submit your request:
- Log in to the Bankwest App using your PIN, fingerprint, or Face ID.
- Tap on the Money tab located at the bottom of the screen, then select your specific credit card.
- Tap the Settings icon in the top right corner.
- Select Change credit limit from the menu options.
- Enter your requested new credit limit and follow the prompts to input your current income, living expenses, assets, and debts.
- Review your application details and tap to submit it for a formal credit assessment.
Troubleshooting Common Application Issues
If you encounter technical barriers while trying to request a limit increase, here is how to resolve three common digital pain points:
- MFA (Multi-Factor Authentication) Delays: If you are updating personal details during the application and fail to receive your SMS security code, check your mobile network reception. Ensure your phone number on file is correct, or use your physical Bankwest Secure token if you are registered for one.
- Browser Errors (Desktop): If you are trying to find the limit increase option in Bankwest Online Banking and the page hangs, remember that credit limit increase requests are generally processed through the Bankwest App, customer support, or in-branch assistance. If you are using a browser for support chat and it crashes, clear your browser cache or open an incognito window.
- Locked ID / PAN: If you enter your password incorrectly too many times, your Personal Access Number (PAN) will automatically lock for security purposes, halting any credit applications. You cannot bypass this online; you must call 13 17 19 to verify your identity and regain access.
Pro-Tip: To make the application process both faster and safer for your credit score, gather your recent payslips and a realistic list of your monthly expenses before you begin. Having your exact numbers ready prevents the app session from timing out while you search for documents. More importantly, it ensures you only apply for a limit you can easily afford, helping you avoid a rejected "hard inquiry" that could temporarily negatively impact your credit file.
Frequently Asked Questions
Why was my Bankwest credit limit increase declined?
Applications are typically declined if the requested limit exceeds what the bank's responsible lending criteria determine you can afford, based on your current income versus your living expenses and existing debts. A recent history of late payments or maxed-out cards can also lead to a rejection.
Can I increase my credit limit using online banking?
No. Currently, Bankwest allows you to instantly decrease your limit via Bankwest Online Banking on a browser, but applying for a limit increase requires using the Bankwest App, calling customer support, or visiting a physical branch so a proper financial assessment can be completed.
How long does it take to approve a limit increase?
While submitting the application only takes a few minutes in the app, the actual credit assessment can take anywhere from a few hours to several business days depending on the complexity of your finances. If approved, the new limit is generally applied to your credit card automatically.
