Here is the latest information about complimentary credit card insurance from Westpac, based on their current policy. Some of the original claims have changed slightly or needed clarification to reflect what is officially offered now.
Which Credit Cards Are Eligible
- Selected Westpac personal credit cards qualify for complimentary travel-and-related insurance. These cards are grouped into “Level 1” and “Level 2” cards.
- Level 1 includes: Altitude Black; Earth Black; Altitude Platinum Plus; Earth Platinum Plus; Singapore Airlines Platinum; Low Fee Platinum.
- Level 2 includes: Altitude Platinum; Earth Platinum; Singapore Airlines Gold; Private Bank Gold.
Eligibility Criteria for Travel Insurance Cover
- You must be an Australian resident.
- Your travel journey must begin and end in Australia.
- You must pay at least AUD 500 of prepaid travel expenses with your eligible credit card before you leave Australia.
- You must have a return overseas ticket before departing Australia.
- You must be under 81 years old when the travel starts.
How Much Time the Cover Lasts
- Level 1 cardholders get up to 6 consecutive months of international travel cover.
- Level 2 cardholders get up to 3 consecutive months of cover.
Other Insurance Types Included
- Purchase Protection Insurance on eligible purchases for a limited duration.
- Extended Warranty Insurance for purchases using the credit card, extending the manufacturer’s warranty.
- Overseas Transit Accident Insurance for specified accidents when travelling as a passenger after buying the relevant tickets with the card.
- Rental Vehicle Excess Insurance up to a capped amount, if the vehicle is rented using the eligible credit card.
- Interstate Flight Inconvenience Insurance covering issues like delays, cancellations, luggage delays when a return interstate flight is charged to the card.
Contact & Claims Information
- To make a travel insurance claim or to check eligibility: contact Allianz Global Assistance.
- Within Australia you can call 1800-091-710; from overseas use +61 7 3305 7468.
Differences from Original Text
- The “you must spend minimum of 500 AUD on prepaid travel expenses” requirement is correct, but you also need to purchase a return overseas ticket *before* leaving Australia.
- The age limit is now below 81 rather than “younger than 80” in some old texts.
- The contact number 1300-651-089 does *not* appear in the most current public travel insurance claim or policy information for Westpac’s credit cards for international travel insurance.
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