Osko payments allow you to send and receive money in near real-time, 24/7, between participating Australian financial institutions. With Beyond Bank, Osko is typically integrated directly into your "Pay Anyone" payment flow, meaning you don't need to activate a separate service to start using it.
When you make a payment to a payee at a participating bank, the system automatically attempts to send the funds via Osko. This provides a faster alternative to standard bank transfers, which can sometimes take longer to process depending on interbank settlement times.
Payment Method Overview
| Category | Details |
|---|---|
| Available Methods | Beyond Bank Mobile App and Internet Banking |
| Processing Time | Real-time (funds typically cleared in under a minute) |
| Eligibility | Active internet banking profile and eligible transaction account |
| Key Requirements | Payee BSB/Account number or a registered PayID |
How to Create a PayID in OSKO
- Log in to the Beyond Bank mobile app or online banking platform
- Navigate to the Manage PayID's section
- Select Create PayID
- Enter your preferred email address or mobile phone number
- Choose the account you want to link to this PayID
- Verify your PayID by entering the code sent to the provided email or phone number
Troubleshooting
1. MFA or Login Verification Issues
- Cause: If your verification SMS isn't arriving, your registered mobile number may be outdated.
- Simple Fix: Ensure your phone has stable signal coverage and wait 60 seconds before requesting a new code.
- Fallback Action: Call Beyond Bank on 13 25 85 to update your contact information or have a consultant assist you.
2. Browser or App Errors
- Cause: Outdated app versions or cached browser data can cause payment screens to freeze.
- Simple Fix: Update your mobile app via the App Store or Google Play Store, or clear your browser's cookies and cache.
- Fallback Action: Use a different browser or device if the payment screen remains unresponsive.
3. Payment Declined or Delayed
- Cause: The recipient's bank might not support Osko, or the payment may have triggered fraud-detection thresholds.
- Simple Fix: If Osko is unavailable, the system will process the transfer as a standard payment. If the payment is blocked, check your transaction limits in the app.
- Fallback Action: Contact Beyond Bank support to ensure the transfer isn't being held for security screening.
Pro-Tip: Using a PayID is often more reliable than a BSB and account number because it confirms the recipient's name before you hit send. This simple step helps you avoid banking errors and ensures your money goes to the correct person every time.
Frequently Asked Questions
Why was my payment processed as a standard transfer instead of Osko?
This happens if the recipient's bank does not participate in the Osko network or if their specific account type is not enabled for real-time payments. The system logic automatically reverts to a standard transfer to ensure the money still reaches the destination, albeit with a standard processing delay. Your actionable next step is to confirm the recipient is using an account that supports real-time payments.
Are there separate limits for Osko payments?
No, Osko payments fall under your standard daily external transfer limits. If you need to make a large payment that exceeds your current setting, you can adjust your daily transaction limits directly within the Beyond Bank app. Your next step is to navigate to the "Manage Limits" section in your app settings to review or increase your threshold if necessary.
Can I use Osko to send money internationally?
No, Osko is designed specifically for domestic payments within Australia between participating financial institutions. International transfers require different payment methods, such as SWIFT or dedicated international remittance services. If you need to send funds overseas, your next step is to use the international payments section of your internet banking portal.
