Closing your Bankwest account can be done through various methods, depending on the type of account and your preferences. Below are the available options:
Methods to Close Your Bankwest Account
Bankwest provides several ways to close your account:
- Online Banking: Log in to your online banking account and follow the prompts to close your account.
- Mobile App:
- Open the Bankwest App.
- Navigate to the 'Money' section, then 'Accounts'.
- Select the account you wish to close.
- Tap on the settings icon in the top-right corner and choose 'Close account'.
- Phone: Call Bankwest Customer Service at 13 17 19 to request account closure.
- In-Person: Visit a Bankwest branch to complete the account closure process.
Note: Ensure all pending transactions are cleared, and any outstanding balances are settled before initiating the closure.
Important Considerations
- Joint Accounts: If the account is held jointly, all account holders must agree to and initiate the closure process.
- Credit Cards: To close a credit card, ensure any outstanding balance is paid off. You will continue to receive statements until the balance is fully cleared. Once paid, the account will be closed within 30 days.
- Term Deposits: Contact Bankwest directly to close a term deposit, as this cannot be done through online banking or the mobile app.
- Automatic Payments: Before closing your account, cancel any direct debits or automatic payments linked to it to avoid disruptions.
If you need assistance or have further questions, don't hesitate to contact Bankwest Customer Service at 13 17 19.
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