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What do I need to open a Commonwealth Bank account?

See how to open a bank account at Commonwealth

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What do I need to open a Commonwealth Bank account?

See how to open a bank account at Commonwealth
Author: Bankchart.com.au

How to open an account

To open an everyday account at Commonwealth Bank, follow these steps:

  • Fill out an online application on the official CommBank website
  • Enter your personal details, including name, contact information, and tax residency
  • Complete the identity verification process using the 100-point ID check system
  • Wait for the bank to review your application and send your account details
  • If required, visit a Commonwealth Bank branch to present original identification documents

Required documents

To open a Commonwealth Bank account, you must provide either:

  • One primary photo ID, such as a valid passport or Australian/New Zealand driver’s licence
  • Or two secondary documents, such as:
    • Birth certificate
    • Australian citizenship certificate
    • Medicare card or Centrelink concession/pension/health card

Important notes

  • If you are new to Australia, you may need to visit a branch within 20 days of arrival to verify your documents in person
  • You can apply up to 90 days before your arrival and start using the account after in-branch ID confirmation

Once verification is complete, you will receive your debit card and gain full access to online banking through NetBank and the CommBank mobile app.

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More about CommBank:

If you need to get in touch with CommBank, you can find the contact information here.

Check out the list of branches to find one near you.

Looking for an ATM? Here’s where you can find CommBank ATMs.

Learn more about the bank on the CommBank details page.

Have questions? Check out the FAQ for CommBank.