NAB - register internet banking

To use NAB internet banking as efficiently as possible, you first need to register in the system. That’s why we’re offering a step-by-step guide to help you do this quickly and easily.

What you need before you start

• Your 8–10 digit NAB ID and your Date of Birth (used to match your profile).
• A mobile phone able to receive an SMS security code.

Register via a web browser (desktop)

1. Visit the NAB website and choose “Internet Banking”.
2. On the login screen, click “Register now”.
3. Enter your NAB ID and Date of Birth.
4. Enter the security code sent to your mobile.
5. If you wish to receive electronic communications, add your email and press “Continue”.
6. Create a password in the “Create password” and “Re-enter password” fields, tick to agree to the terms and conditions, then select “Continue”.
7. Log in with your NAB ID and new password to finish.

Register in the NAB app (mobile)

1. Download/open the NAB app and tap “Login”.
2. Tap “Register for Internet Banking”.
3. Enter your NAB ID and Date of Birth.
4. Enter the SMS security code sent to your phone.
5. Optionally provide your email for electronic communications and tap “Continue”.
6. Think up and enter a password in the “Create password” and “Re-enter password” fields, then agree to the terms to complete setup.

After registration: recommended setup

• Enable SMS Security in “Profile & Settings” → “Security & Password”. This protects logins and approvals and is typically required to make external transfers (“Pay anyone”) and to raise payment limits.
• Online statements: in Internet Banking, turn on paperless statements to access statements and letters online.
• Check your details: confirm your email, mobile number and notification preferences.

Troubleshooting and tips

• If you don’t know your NAB ID, you can usually find it in the NAB app (My Details) or on your card; otherwise contact NAB.
• Use a strong, unique password and avoid registering or logging in on public/shared computers or public Wi-Fi.

Note: Some older flows mentioned “Activate Pay Anyone” during registration. Today, external payments generally require SMS Security to be enabled first; once set up, you can make “Pay anyone” transfers and adjust limits in Internet Banking.