Keeping your mailing address updated with ANZ ensures you receive statements, notifications, and important correspondence without delay. This guide explains how to update your address online.
Accessing Mailing Address Settings
You can update your address via ANZ Internet Banking or the ANZ App:
- Log in to ANZ Internet Banking or the ANZ App.
- Navigate to Profile & Settings > Contact Information.
- Select Mailing Address to update your details.
Updating Your Address Online
Follow these steps to update your mailing address:
- Enter your new street address, suburb, state, and postcode.
- Review the information for accuracy.
- Save changes to update your account records.
Verification and Confirmation
- ANZ may send a confirmation email or notification to verify the change.
- Your new address will now be used for all account correspondence.
Updating via Phone or Branch
If you prefer offline assistance:
- Call ANZ Customer Service at 13 13 14
- Visit your nearest ANZ branch with identification to update your address in person
Contacting ANZ for Assistance
If you encounter any issues or have questions:
- Phone: 13 13 14
- Website: ANZ Support Centre
- Visit a branch for personalized assistance
Frequently Asked Questions (FAQ)
- Can I update my address for multiple accounts at once?
- Yes, updating your address applies it across all linked ANZ accounts.
- How quickly does the new address take effect?
- Changes are usually applied immediately after verification.
- Is it safe to update my mailing address online?
- Yes, ANZ Internet Banking uses secure encryption to protect your information.
- What if I make a mistake while entering the address?
- You can edit the address immediately after saving to correct any errors.
- Do I need identification to update my address online?
- Identification is only required if verifying the change via branch or phone.