Setting up Internet Banking for a joint ANZ account allows all account holders to manage transactions, view balances, and access account statements online securely.
Eligibility for Joint Account Internet Banking
Before setting up, ensure you meet the following requirements:
- All account holders must be registered with ANZ
- Each holder should have a Customer Registration Number (CRN)
- All holders must consent to online access for the joint account
Setting Up Internet Banking
Follow these steps to enable online banking for your joint account:
- Log in to ANZ Internet Banking with your CRN.
- Go to Accounts > Joint Account Setup.
- Verify the account details and confirm consent from all holders.
- Set up access permissions for each holder as needed.
- Confirm and save your Internet Banking setup.
Managing Joint Accounts Online
Once set up, joint account holders can:
- View account balances and transaction history
- Transfer funds between accounts
- Set up account alerts and notifications
- Download account statements
Security Considerations
- Each account holder must keep login credentials private
- Enable two-factor authentication for added security
- Review account activity regularly to detect unauthorized transactions
Contacting ANZ for Assistance
If you encounter issues or need help setting up Internet Banking:
- Phone: 13 13 14 (available 24/7)
- Website: ANZ Support Centre
- Visit your local ANZ branch for guidance
Frequently Asked Questions (FAQ)
- Can one holder manage Internet Banking without the other?
- Access can be customized, but all holders must give initial consent.
- Is it safe for multiple users to access the same account online?
- Yes, ANZ provides secure login for each holder with separate credentials.
- Can we set different access levels for each holder?
- Yes, you can define view-only or full transaction access per user.
- What if one holder forgets login credentials?
- They can reset their login using ANZ Internet Banking or contact support.
- Are joint accounts automatically included in Internet Banking?
- No, each joint account must be individually set up for online access.